Just click on the product of your choice, add it to your cart. This will take you to your shopping cart where quantities can also be changed. Then click 'checkout' to fill out your shipping and payment details. Either enter your credit card details to pay for your chosen items or we also offer other payment options.

We offer FREE Worldwide shipping.

Steph Northey Art accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout (Visa, Mastercard and American Express.)

• Apple Pay, Google Pay, Shop Pay & Union Pay.

Please note that your billing address must match the address on your credit card statement.

We currently ship domestically within New Zealand and internationally to the following countries: USA, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates and United Kingdom.

If you're country is not listed here or you are having issues with shipping options please contact us.

International orders normally arrive within 2-4 weeks of shipping. (But can be a quickly as 3-8 days.) It depends on your country of residence. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date. You will received a tracking number once your order has been shipped.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

We have a 30-day return policy, which means you have 30-days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kiaora@stephnortheyart.com. Please note that returns will need to be sent to our NZ Address, which will be provided once your return has been accepted.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

When it comes to prints, we use different packaging (either flat, tube, tube with shipping roll, or triangular/rectangular box) depending on the size of the print as well as the country where the item is produced and shipped.

This is the most efficient and damage-resistant ways to package our prints to ensure compliance with local shipping requirements as well as the lowest damage rate.

Please contact us, we'd love to help you out.